Connect with us

Hi, what are you looking for?

Business

National Cyber Security Centre issues warning over chatbot cyber risks

British officials are warning organisations about integrating artificial intelligence-driven chatbots into their businesses, saying that research has increasingly shown that they can be tricked into performing harmful tasks.

In a pair of blog posts due to be published Wednesday, Britain’s National Cyber Security Centre (NCSC) said that experts had not yet got to grips with the potential security problems tied to algorithms that can generate human-sounding interactions – dubbed large language models, or LLMs.

The AI-powered tools are seeing early use as chatbots that some envision displacing not just internet searches but also customer service work and sales calls.

The NCSC said that could carry risks, particularly if such models were plugged into other elements organisation’s business processes. Academics and researchers have repeatedly found ways to subvert chatbots by feeding them rogue commands or fool them into circumventing their own built-in guardrails.

Cyber expert Oseloka Obiora, chief technology officer at RiverSafe said: “The race to embrace AI will have disastrous consequences if businesses fail to implement basic necessary due diligence checks. Chatbots have already been proven to be susceptible to manipulation and hijacking for rogue commands, a fact which could lead to a sharp rise in fraud, illegal transactions, and data breaches.

“Instead of jumping into bed with the latest AI trends, senior executives should think again, asses the benefits and risks as well as implementing the necessary cyber protection to ensure the organisation is safe from harm,” he added.

For example, an AI-powered chatbot deployed by a bank might be tricked into making an unauthorised transaction if a hacker structured their query just right.

“Organisations building services that use LLMs need to be careful, in the same way they would be if they were using a product or code library that was in beta,” the NCSC said in one its blog posts, referring to experimental software releases.

“They might not let that product be involved in making transactions on the customer’s behalf, and hopefully wouldn’t fully trust it. Similar caution should apply to LLMs.”

Authorities across the world are grappling with the rise of LLMs, such as OpenAI’s ChatGPT, which businesses are incorporating into a wide range of services, including sales and customer care. The security implications of AI are also still coming into focus, with authorities in the U.S. and Canada saying they have seen hackers embrace the technology.

Read more:
National Cyber Security Centre issues warning over chatbot cyber risks

Advertisement

    You May Also Like

    Investing

    RevisingTheBankSecrecyAct_NorbertMichelAndJenniferSchulp_CMFAWP007   The post Revising the Bank Secrecy Act to Protect Privacy and Deter Criminals (CMFA Working Paper No.007) appeared first on Alt-M.

    Investing

    Recently, an investment advisor and Bitcoin proponent tweeted the claim that “[f]or most of human history” the “[s]eparation of money and state was the...

    Business

    Rollee enables worker’s to share their professional data, spread over one or more financial platforms. Ali Hamriti, CEO and Co-Founder of Rollee, is on...

    Business

    The energy crisis means that as the price of wholesale commercial energy hits an unprecedented high, businesses must pay notably more for their energy...

    Disclaimer: successfuldealnow.com, its managers, its employees, and assigns (collectively “The Company”) do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

    Copyright © 2024 successfuldealnow.com | All Rights Reserved