Done Right Roofing has built its reputation in Illinois by keeping a simple promise: be on time and put customers first. Founded in 2019 by Tiffany Wasso in Bridgeview, the company quickly became known for combining skilled craftsmanship with respect for people’s homes and businesses.
From the beginning, the mission was clear. Done Right Roofing set out to solve problems rather than just patch them over. Tiffany explains, “Helping people solve their roofing problems is why we started this business.” That focus has guided every project, from minor leak repairs to large-scale commercial installations.
The team brings together modern technology, high-quality materials, and decades of experience. They work across many roofing systems, including shingle, tile, foam, rubber, and corrugated metal. They also provide energy-efficient green roofs, helping clients save money while reducing their environmental footprint.
Yet what truly sets them apart is trust. Customers know that when Done Right Roofing agrees to a job, they will show up and deliver with integrity. “Our difference is that we show up when we say we will,” Tiffany says.
As storms become more frequent and weather more unpredictable, the role of reliable roofers has never been more important. Done Right Roofing continues to meet that need by putting safety, punctuality, and respect at the centre of its work. Through steady values and honest service, the company has established itself as a leader in roofing throughout Illinois.
Q&A with Done Right Roofing
How did Done Right Roofing first get its start?
We began in 2019 in Bridgeview, Illinois, and now operate from 4721 S. Cicero Ave, Chicago, IL 60632. At the time, we saw a gap in the market. Too many roofing jobs were rushed, and customers were often left waiting. We wanted to create a business that treated people with respect. Helping people solve their roofing problems is why we started this company.
What was your vision in those early days?
It was very simple. Show up when we say we will, and put the customer first. That sounds basic, but in construction, punctuality and honesty are often what people miss most. We built our reputation by doing the little things right.
What kinds of projects did you first take on?
In the beginning, we handled mostly residential jobs – small repairs, replacements, and maintenance. We then grew into commercial projects. Over time, we became skilled in a wide range of systems: shingle roofs, tile, rubber, foam, torch down, and corrugated metal. Every roof tells a different story, and we had to learn to read them.
What do you think makes your company different?
Our difference is that we are consistent. We show up when we say we will. We deliver what we promise. Customers often tell us that’s why they return to us years later. Roofing is not just about fixing leaks; it’s about trust.
How important is technology in your work?
Technology is helpful, but it’s not the whole picture. New materials and tools are valuable, but it’s the craftsmanship that makes the roof last. We always balance the two. That’s why we can handle energy-efficient green roofs as well as traditional systems.
What values guide your work today?
Punctuality, honesty, and respect. We believe in building relationships based on mutual trust. That means being upfront, being available, and listening. When you are on someone’s roof, you’re protecting their home or their business. It deserves care.
How has the industry changed since you started?
Weather is more unpredictable now. Storms seem stronger, and damage happens faster. That has put more pressure on homeowners to keep up with maintenance. It’s also made roofing more important than ever. People can’t afford to wait until problems get worse.
What advice would you give to someone who owns a home or business?
Do not ignore your roof. Inspect it twice a year, clear your gutters, and replace damaged shingles quickly. These simple steps prevent expensive damage later. You don’t always need a new roof – sometimes you just need to look after the one you already have.
What role does customer trust play in your success?
It’s everything. We believe customers should know they can count on us. When people let us onto their roof, they’re trusting us with one of their biggest investments. That trust is not given – it has to be earned every single time.
What do you hope people take away from working with you?
We want them to feel respected and safe. At the end of the day, roofs protect families, workers, and property. Our job is to make sure that protection is solid. People don’t always remember the details of a project, but they do remember if they could count on you.
For more about their work and values, visit Done Right Roofing.
Read more:
Done Right Roofing: An Honest Conversation About Craft, Trust and Roofs
